Luxury Restoration · Preventive Maintenance · Full-Property Scope

Every space. Perfectly maintained.

One Team. Every Trade. White-Glove Standard — Every Time.

Alevare Group is a unified team with over five years working together inside South Florida’s most demanding luxury properties. We are not a network of subcontractors. The same core team brings a shared fluency across HVAC, refrigeration, MEP, pools & water features, FF&E, finishes, and high-to-low voltage electrical — calibrated to Forbes 5-Star and AAA Five Diamond standards. One team. One standard. Every time.

GuestroomsLobbies & Public AreasF&B VenuesCommercial KitchensPools & Water FeaturesSpa & WellnessBallroomsLuxury Residences
The team behind the work
0+
Years working together
0
Trades mastered in-house
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Active industry certifications

What makes Alevare different isn’t just where we’ve worked — it’s how we work together. Our founders and core team have operated as a unit across South Florida’s most prestigious properties, building a shared standard of execution that no assembled crew can replicate. One team owns the outcome, start to finish.

What we do

Eight trades. One team. One standard.

Every trade your property depends on, mastered in-house — no subcontractor roulette, no handoffs, no finger-pointing. The same core team carries the work from guestrooms to commercial kitchens to pools, calibrated to Forbes and AAA standards.

Alevare white-glove hotel room restoration in progress

HVAC

Controls · Commissioning

Refrigeration

Commercial Kitchens

Pools & Water Features

Treatment · Maintenance

MEP Systems

Mechanical · Plumbing

Electrical

High & Low Voltage

Data & Network

Structured Cabling

FF&E Restoration

Furniture · Fixtures

Finishes

Paint · Wall · Millwork

The Alevare Command Center · Live & Deployed

Your property. In your hands. In real time.

Most contractors send you an email when the job is done. Alevare clients are already watching their properties get restored in real time. Our dedicated client app — live today at properties across South Florida — gives you complete visibility, instant decision-making, and a permanent audit trail. From the moment work begins to the final documentation, you are never in the dark.

Field Overview · Operations Dashboard

Your team. Live on site.

See cycle completion, rooms in restoration, queued work, and estimated completion dates — updated in real time as your Alevare team works. No calls. No status emails. Just live data.

Restoration at a Glance · Cycle View

Every cycle. Fully tracked.

Cycle-by-cycle completion percentages, estimated finish dates, and room-by-room status — all visible the moment you open the app. Live across the field. Updates in real time.

Live Chat with the On-Site Team

Chat directly with whoever is on site — not a dispatcher, not a scheduler. The person doing the work. Real answers, real time.

Live Photo Uploads

Your team uploads before-and-after photos as work happens. You see them immediately — not next week in a report.

Real-Time Status Updates

Live cycle completion, room-by-room progress, and estimated dates updated the moment anything changes in the field.

Past Reports & Full Project History

Every completed project, every past cycle, every report — permanently accessible. Pull up work from six months ago in seconds. Built for audits, boards, and insurance.

Preventive Maintenance Tracking

PM programs tracked live. Nothing is missed, nothing is deferred without your knowledge.

Asset & Repair Documentation

Complete audit trail of every decision, every repair, every cost — built for facility directors and ownership groups who need proof, not promises.

Out-of-Scope · Instant Approval

Unexpected findings. Instant decisions. Zero project delays.

During restoration, we find things. It happens at every luxury property. Instead of stalling the project with back-and-forth emails, Alevare sends you an in-app notification the moment something is discovered — with photos, a clear explanation, the impact if left unaddressed, and instant pricing. You approve, defer, or decline right from your phone. The project keeps moving.

No chasing contractors. No unanswered emails. No uncertainty.
Complete transparency. Every time.
Built forLuxury Hotels·HOA Boards·Property Managers·Facility Directors·Luxury Residences
Why leading hotels choose Alevare

Where engineering meets white-glove standards.

Alevare supports hotel teams with expert room restoration, precise finishes, and reliable operational readiness.

Watch how we deliver guest-perfect rooms — every time.

The Perfect Room Program

Four stages. Fully documented. Every time.

  1. 01

    Pre-Walk Assessment

    Our Supervisor and QA Inspector conduct a detailed room assessment. Items tagged, finishes evaluated, staging needs confirmed. Complete transparency before work begins.

  2. 02

    Documentation & Planning

    A clear task plan is created: required repairs, finish corrections, paint enhancements, HVAC/drain needs, and deep-cleaning requirements. All findings timestamped and logged.

  3. 03

    White-Glove Restoration

    Our specialized team — Mechanics, HVAC Technician, Painters, Housekeeping, Houseman — executes the full PRP sequence. Five-star detail work, no shortcuts.

  4. 04

    QA Verification & Turnover

    Final walkthrough with photographic evidence. Rooms officially cleared for service within 24 hours (48 hours only under special conditions), meeting Forbes and AAA standards.

Our Leadership

Dedicated to your success.

Alevare Group was founded by hospitality professionals shaped by the five-star, five-diamond, Forbes-trained standards of New York City and Miami — two cities that define global luxury. Our leadership team brings together deep expertise in engineering, asset management, field operations, and strategic expansion.

Claudia Castro-Ameri — President / CEO
President / CEO

Claudia Castro-Ameri

Founder and hospitality operations executive with over 15 years of experience leading engineering, facility management, and asset operations across New York City and Miami — two of the most dynamic hospitality markets in the world. Her leadership at five-star, five-diamond, Forbes-trained and certified hotels, resorts, and condo-hotels such as Pier Sixty-Six, The Ritz-Carlton, Acqualina Resort & Residences, and The Biltmore Hotel led her to shape the foundation of a Turned-Key Perfect Room Program (PRP) — a white-glove maintenance model that merges engineering precision, brand presentation, and 24-hour turnaround into one seamless system. Claudia oversees Alevare's global strategy, quality standards, and client partnerships, ensuring each project reflects the same professionalism and discipline found inside the luxury properties that shaped her career.

Jonathan Lozano — Vice-President / CGO
Vice-President / CGO

Jonathan Lozano

Co-founder and growth strategist guiding Alevare's expansion, partnerships, and brand development. Jonathan has successfully launched and managed multiple ventures, combining operational structure with entrepreneurial drive. At Alevare, he leads business development, proposals, and client onboarding, ensuring every partnership is grounded in transparency, trust, and measurable value. He works directly with hotel GMs, DOEs, and ownership teams to tailor PRP and Concierge Maintenance programs that enhance performance and protect brand reputation.

Julio Castro — Vice-President / COO
Vice-President / COO

Julio Castro

Co-founder and operations executive with deep experience in painting, surface restoration, and R&M materials management. Julio leads the field coordination, logistics, and execution behind every Alevare project, ensuring precision, safety, and timely completion. He manages team performance and on-site supervision to ensure that every room and space under PRP or Concierge Maintenance meets Alevare's 24-hour completion commitment. Julio's focus on detail, quality, and consistency has helped Alevare become a trusted partner for properties seeking predictable, polished, and white-glove delivery.

Skylar Siegel — Hospitality Sales Consultant
Hospitality Sales Consultant

Skylar Siegel

With nearly 15 years in luxury hospitality, Skylar Siegel brings an operations-driven approach to leadership, guest experience, and business performance. Her background spans hotels, resorts, food halls, and high-volume food and beverage concepts, with expertise in operations, engineering oversight, and senior leadership. After nearly a decade with Marriott International, including extensive experience with The Ritz-Carlton brand, Skylar developed a strong foundation in service excellence and people-first leadership. She has also worked with Hilton and other luxury resort brands, giving her broad perspective across global systems and independent concepts. Now consulting, Skylar supports teams in operational refinement, leadership development, service culture enhancement, and scalable growth — always through a luxury lens.

Certifications
CPO
Certified Pool Operator
EPA
Environmental Protection
OSHA 30
Construction Safety
FMP
Facility Management Professional
Standards we’re fluent in

Forbes Travel Guide · 5-Star

900+ service and physical condition criteria. We know what inspectors see — and what they don't forgive.

AAA · Five Diamond

Exceptional facility condition is non-negotiable. Our PM programs are built to sustain that rating year-round.

Properties our team knows from the inside
Ritz-Carlton
Luxury Hotel · South Florida
Acqualina Resort & Residences
Ultra-Luxury · Sunny Isles
Pier Sixty-Six
Luxury Resort · Fort Lauderdale
Four Seasons
Luxury Hotel · South Florida
Trump International
Luxury Resort · South Florida
Boca Raton Resort
Historic Luxury · Boca Raton
Begin the conversation

Request a call.

Every property is unique. Begin with a brief property evaluation — we’ll craft a tailored plan aligned with your operational goals, budget, and Forbes/AAA standards.

A 15-minute call is enough for us to understand your property, your current engineering workload, and the standards your guests expect. From there, we’ll return a tailored Perfect Room Program proposal within 48 hours.

  • No cost, no obligation
  • Forbes/AAA-aligned recommendations
  • 24-hour response commitment

Or reach us directly at info@alevaregroup.com.

Begin your partnership

Ready to experience a different standard?

Alevare is currently accepting new property partnerships in Miami, Fort Lauderdale, and New York. Let’s talk about what full-property visibility looks like for your asset.

“Every great hotel tells a story. We make sure the space is ready for it.”