Luxury Hotel Room Restoration · Preventative Maintenance

Guest-perfect rooms. Every time.

Elevating Maintenance to White-Glove Standards

Alevare Group delivers Forbes- and AAA-standard room restoration for luxury hotels. 24–48 hour turnaround. White-glove execution. Full documentation.

00 HR
Standard turnaround
Forbes & AAA
Inspection standards
0%
Documented restoration cycles
Zero
Disruption to your guests
What we do

Expert room restoration & preventative maintenance.

Comprehensive services designed specifically for hotels and resorts. From eliminating out-of-order rooms to supporting overworked engineering teams, Alevare brings consistency, quality, and efficiency to your property.

Alevare white-glove hotel room restoration in progress

Premium Paint & Surface Revival

Expert touch-ups, repainting, and surface restoration to eliminate scuffs, scratches, wear, and discoloration.

Preventative Maintenance

A structured 24–48 hour cycle to identify issues early, prevent outages, and extend asset life.

HVAC Preventative Services

Drain clearing, plumbing fixes, HVAC filter changes, vent cleaning, and temperature maintenance.

Luxury Standards Compliance

Maintain Forbes and AAA criteria through meticulous care and flawless detailing.

Damage Repair & Asset Protection

Repair or replace damaged tile, baseboards, fixtures, hardware, furniture, and appliances.

Quality Assurance & Reporting

Detailed assessments, Alevare QC standards, photo reports, and transparent recommendations.

Why leading hotels choose Alevare

Where engineering meets white-glove standards.

Alevare supports hotel teams with expert room restoration, precise finishes, and reliable operational readiness.

Watch how we deliver guest-perfect rooms — every time.

The Perfect Room Program

Four stages. Fully documented. Every time.

  1. 01

    Pre-Walk Assessment

    Our Supervisor and QA Inspector conduct a detailed room assessment. Items tagged, finishes evaluated, staging needs confirmed. Complete transparency before work begins.

  2. 02

    Documentation & Planning

    A clear task plan is created: required repairs, finish corrections, paint enhancements, HVAC/drain needs, and deep-cleaning requirements. All findings timestamped and logged.

  3. 03

    White-Glove Restoration

    Our specialized team — Mechanics, HVAC Technician, Painters, Housekeeping, Houseman — executes the full PRP sequence. Five-star detail work, no shortcuts.

  4. 04

    QA Verification & Turnover

    Final walkthrough with photographic evidence. Rooms officially cleared for service within 24 hours (48 hours only under special conditions), meeting Forbes and AAA standards.

Our Leadership

Dedicated to your success.

Alevare Group was founded by hospitality professionals shaped by the five-star, five-diamond, Forbes-trained standards of New York City and Miami — two cities that define global luxury. Our leadership team brings together deep expertise in engineering, asset management, field operations, and strategic expansion.

Claudia Castro-Ameri — President / CEO
President / CEO

Claudia Castro-Ameri

Founder and hospitality operations executive with over 15 years of experience leading engineering, facility management, and asset operations across New York City and Miami — two of the most dynamic hospitality markets in the world. Her leadership at five-star, five-diamond, Forbes-trained and certified hotels, resorts, and condo-hotels such as Pier Sixty-Six, The Ritz-Carlton, Acqualina Resort & Residences, and The Biltmore Hotel led her to shape the foundation of a Turned-Key Perfect Room Program (PRP) — a white-glove maintenance model that merges engineering precision, brand presentation, and 24-hour turnaround into one seamless system. Claudia oversees Alevare's global strategy, quality standards, and client partnerships, ensuring each project reflects the same professionalism and discipline found inside the luxury properties that shaped her career.

Jonathan Lozano — Vice-President / CGO
Vice-President / CGO

Jonathan Lozano

Co-founder and growth strategist guiding Alevare's expansion, partnerships, and brand development. Jonathan has successfully launched and managed multiple ventures, combining operational structure with entrepreneurial drive. At Alevare, he leads business development, proposals, and client onboarding, ensuring every partnership is grounded in transparency, trust, and measurable value. He works directly with hotel GMs, DOEs, and ownership teams to tailor PRP and Concierge Maintenance programs that enhance performance and protect brand reputation.

Julio Castro — Vice-President / COO
Vice-President / COO

Julio Castro

Co-founder and operations executive with deep experience in painting, surface restoration, and R&M materials management. Julio leads the field coordination, logistics, and execution behind every Alevare project, ensuring precision, safety, and timely completion. He manages team performance and on-site supervision to ensure that every room and space under PRP or Concierge Maintenance meets Alevare's 24-hour completion commitment. Julio's focus on detail, quality, and consistency has helped Alevare become a trusted partner for properties seeking predictable, polished, and white-glove delivery.

Skylar Siegel — Hospitality Sales Consultant
Hospitality Sales Consultant

Skylar Siegel

With nearly 15 years in luxury hospitality, Skylar Siegel brings an operations-driven approach to leadership, guest experience, and business performance. Her background spans hotels, resorts, food halls, and high-volume food and beverage concepts, with expertise in operations, engineering oversight, and senior leadership. After nearly a decade with Marriott International, including extensive experience with The Ritz-Carlton brand, Skylar developed a strong foundation in service excellence and people-first leadership. She has also worked with Hilton and other luxury resort brands, giving her broad perspective across global systems and independent concepts. Now consulting, Skylar supports teams in operational refinement, leadership development, service culture enhancement, and scalable growth — always through a luxury lens.

What your property gains

Your rooms. Protected. Polished. Inspection-ready.

Timely Upkeep & Revenue Recovery

Fewer out-of-order rooms. More revenue per available room. Rooms return to service faster with verified readiness.

Consistent Guest-Perfect Quality

Rooms stay polished, pristine, and aligned with Forbes/AAA expectations — creating a reliably elevated experience for every guest.

Reduced Internal Staff Workload

By absorbing painting, deep cleans, and fixture resets, we ease the strain on engineering teams and improve operational efficiency.

Begin the conversation

Request a call.

Every property is unique. Begin with a brief property evaluation — we’ll craft a tailored plan aligned with your operational goals, budget, and Forbes/AAA standards.

A 15-minute call is enough for us to understand your property, your current engineering workload, and the standards your guests expect. From there, we’ll return a tailored Perfect Room Program proposal within 48 hours.

  • No cost, no obligation
  • Forbes/AAA-aligned recommendations
  • 24-hour response commitment

Or reach us directly at info@alevaregroup.com.

Begin your program

Ready to elevate your rooms?

Schedule a property walkthrough. We’ll assess, quote, and deliver a restoration plan tailored to your standards.